This is just a brief sketch of how it all pans out. For more extensive and authoritative details on how the plm system architecture for a commercial business is strategized, designed, structured, implemented, and then finally taken live, you will of course, need to engage with a professional consultant. Other than that a physical diagram will be presented to the business client as a basic, rough sketch. It needs to be explained to the client how the proposed system will work and how it is designed to integrate seamlessly.
A physical model or scale could be utilized as an activity task. It becomes an active demonstration of how the live environment could operate. The design intention is to provide to the client an indication of concrete solutions where previously there may have been stumbling blocks in the sense that those active within the work environment would always have to hesitate before acting. There would have been no sense of direction. And today you see this often enough. No longer does an employee have to haul his or her manager or supervisor over to his or her desk, waiting for further instructions.
No longer does a client or customer have to wait patiently while the sales or desk clerk goes to the back office to find out what to do next or how this, that or another works. Or what is the right price, that sort of thing. Once a logical architectural model has been developed, concrete physical elements still need to be identified. These will be indications of support structures in terms of providing the business with behavioral, functional and temporal features. Whatever system has been designed or proposed is never cast in stone.
It should always be subject to change at the behest or initiative of the business client.